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Drug Discount Card for Elderly May Confuse as Well as Help
- February 6, 2004
By MILT FREUDENHEIM
Consumer advocates are warning that millions of elderly
Americans will face a bewildering array of new
government-approved drug discount cards this spring, and
Bush administration officials acknowledge that a major
effort will be needed to clear up the confusion.
Administration officials said yesterday that 106 health
industry companies - an unexpectedly large number - met a
deadline last week for applying to sponsor the new cards.
The cards will be available to 10 million Medicare
beneficiaries who do not have drug coverage, as a precursor
to the prescription drug benefit scheduled to begin in
2006.
Industry executives and consumer advocates say that
officials have not yet answered many questions about the
cards - how users will go about making the most of the
available discounts, for example, or how the cards will
mesh with existing drug subsidy programs.
"We're talking about people who are vulnerable economically
and who may be taking quite a few medications," said John
C. Rother, director of policy and legislative affairs for
AARP. "This will be complicated. We need to get clarity,
guidance from the administration."
The applicants include retail pharmacy groups, health
insurers, pharmacy benefit managers and other companies.
Medicare officials said they would announce the approved
sponsors in late March, but companies that specialize in
managing drug benefits have already faxed contracts to
thousands of pharmacies, urging them to agree to payment
terms for the cards.
Each sponsor will offer a unique mix of discounts based on
the deals that they cut with drug makers, but Medicare
participants will be allowed to have only one
government-approved card.
Sponsors will begin marketing the cards in April,
enrollment will start in May and officials have promised
that pharmacies will start accepting the cards in June.
Medicare says that the cards will provide discounts of 10
to 25 percent from retail prices on many drugs.
Companies that have applied to offer cards include the big
pharmacy benefit management companies, including Medco
Health Solutions, AdvancePCS, Express Scripts and Caremark
Rx; health insurers like UnitedHealthcare, Aetna and
Wellpoint Health Networks; and pharmacy trade groups,
including the National Community Pharmacists Association
and the National Association of Chain Drug Stores. As card
sponsors, health plans and pharmacy benefit managers hope
to get a head start on capturing Medicare customers before
2006, when the cards will be replaced by a
government-financed drug benefit under the new law. The
sponsors will be closely watched by government officials
and patient advocates to ensure that rebates they obtain
from drug makers are passed along to Medicare enrollees, as
the program requires.
Pfizer and Eli Lilly, which issue cards offering discounts
to low-income people on drugs they make, said that they
would make the same discounts available to any holder of a
Medicare drug card who meets their income limits. A
spokeswoman for GlaxoSmithKline said the company would
continue to offer its own discount card as well as the
TogetherRx card that it sponsors with seven other
manufacturers.
Officials of the government's Centers for Medicare and
Medicaid Services said that they were working at a
breakneck pace to meet the program's timetable.
"It's important that we get information out in a way that
people will understand it," said Leslie V. Norwalk, acting
deputy administrator of the agency, which has lost several
of its top officials to private industry since the passage
of the new Medicare law last November. "It's critical that
we educate as many Medicare beneficiaries as we can
possibly reach."
No one knows how many competing cards will be available in
a given city or state, but residents of big cities are
likely to face complicated choices. "If there are 30 or 40
card sponsors in the New York area, including chain
drugstores and insurers, it is going to be really hard to
compare card to card in a way that will make sense to a lot
of people," Mr. Rother said.
According to Ms. Norwalk, consumers will be able to use the
Medicare Web site, www.medicare.gov, to compare prices of
209 classes of drugs offered through cards available in
their ZIP code. Card sponsors will be required to cover
those classes of drugs.
But only 6.5 million, or about 19 percent, of Americans 65
and older have access to the Internet at home or work,
according to comScore Media Metrix, an Internet research
firm. And in December, fewer than one-half of 1 percent of
those looked at the Medicare site, where basic information
about the cards is available.
"They talk like everybody is a technology specialist," said
John M. Rector, senior vice president of the National
Community Pharmacists Association, which represents
independent drugstores and worries that their competitors,
the pharmacy benefit managers, will use the program to
build enrollment in mail-order drug plans. "Not everybody
can do those things."
The drugstores, not surprisingly, have a different
strategy. They plan to urge Medicare customers to enroll in
a pharmacy-sponsored card plan, which will offer 90-day
supplies and counseling by pharmacists and will stress
lower-cost generic drugs.
Ms. Norwalk at Medicare agreed that it would be "confusing
for a beneficiary" to decide which of many possible
discount cards to use.
Medicare participants are permitted to have only one
Medicare-approved card, for which the sponsor can collect a
maximum $30 annual fee, but "the number of other cards they
have is up to the individual," she said. "We hope the
pharmacy can help the beneficiary figure it out."
Participants can switch Medicare-approved cards once over
the program's lifetime.
Companies applying to be card sponsors through Medicare
must arrange networks of conveniently located pharmacies,
but pharmacies do not have to accept the Medicare cards.
"The reimbursements are very poor," said Russell Gelles,
owner of the Apthorp Pharmacy on the Upper West Side of
Manhattan. "A lot of pharmacists are taking a wait-and-see
attitude" before deciding whether to accept the cards.
Many health care companies say the new cards will be good
for business. "The government expects to spend $1.8
trillion on drugs over the next 10 years," said Alan
Spielman, general manager of federal programs at Medco
Health Solutions, a big pharmacy benefit manager. "It is a
major growth opportunity for us."
David B. Snow Jr., chief executive of Medco, said he
expected that drug makers would agree to sizable rebates
for the Medicare program, resulting in lower prices for
consumers than through other discount programs.
"The manufacturers are under pressure to provide access to
their drugs to people who can't afford them,'' said Barbara
A. Ryan, a drug analyst at Deutsche Bank Alex. Brown. "They
want to prevent the government from stepping in with price
controls on drugs some day."
The annual fee for the card will be waived for an estimated
4.5 million low-income Medicare enrollees, and they will be
eligible for a $600 credit to use toward discounted drugs.
But in the past it has been difficult to enroll all those
eligible for low-income health programs. Consumer advocates
say that some low-income people may be better off sticking
with coverage from subsidized drug programs in states like
New York, New Jersey and Pennsylvania.
People also may be able to save money by buying drugs from
Canada, experts said, though the Bush administration, under
pressure from American drug makers and distributors, has
warned about safety and quality issues with such drug
imports, which are illegal.
"It's going to be near impossible to make an informed
choice," said Diane Archer, a policy expert at the Medicare
Rights Center, a patient advocacy organization that has
posted questions and answers about the program on its own
Web site, www.medicarerights.org. |